KellyDale

Save the date Reservation: A signed contract and a 30% non-refundable deposit (personal check preferably or electronic transfer) is required to reserve the date & time with Weddings by KellyDale. Booking process is a first come first serve process. Scheduling a trial doesn’t guarantee Client the date.

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However, when a trial date is scheduled (with Paypal/Venmo/Check/Cash deposit), your wedding date will be soft-reserved for you. KellyDale will notify Client if the date is being asked by others. After the trial, let us know your booking decision. Your wedding date will be held for one week maximum after the trial.

 

Final Payment: Day of the wedding. Form of payment: as agreed via contract

 

Rates: Subjected to change without notice, except for the booked services via contract

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Adding/ Subtracting Services: Adding will be accommodated as long as  Stylists/Artists are available, but if Client needs to cancel any booked services, we would require a 30-days notice via email; if not, Client is fully responsible for the total cost per signed contract.

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Cancellation: If the wedding/event is postponed or cancelled, it is the sole responsibility of the client to notify KellyDale by phone at (650) 762-9337 and by written form via email or mail. If the need should arise to cancel, regardless of reasons, 60 days notice is required. If the client is failed to inform in time, the full balance will still be in effect.

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Emergencies: In case of emergency, under totally unavoidable situation/serious illness, KellyDale will seek for a replaceable artist/stylist for Client and make it the easiest possible for the appointed artist/stylist to replicate the look base on trial note and information. It’s in our absolute best interest and desire to carry out our commitment to the fullest and make sure we put Client first.

 

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